Privacy Policy
Your privacy is sacred to us. This policy explains how we protect and handle your personal information.
Last updated: July 1, 2026
At Sukoon World, we are committed to protecting your privacy and maintaining the confidentiality of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mental wellness services.
Information We Collect
Personal Information
We collect information you provide directly to us, including:
- Name, email address, and phone number
- Age and demographic information
- Health information relevant to your mental wellness
- Session notes and treatment records
- Payment and billing information
Technical Information
We automatically collect certain information when you use our services:
- Device information and IP address
- Browser type and version
- Usage patterns and session data
- Cookies and similar tracking technologies
How We Use Your Information
We use your information to:
- Provide mental wellness counselling and support services
- Schedule and manage your appointments
- Maintain treatment records and track progress
- Process payments and billing
- Communicate with you about your sessions and our services
- Improve our services and user experience
- Comply with legal and regulatory requirements
Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:
- With Your Consent: When you explicitly authorize us to share your information
- Service Providers: With trusted third-party service providers who assist in our operations
- Legal Requirements: When required by law or to protect safety and security
- Emergency Situations: When necessary to prevent serious harm to you or others
Data Security
We implement comprehensive security measures to protect your information:
- End-to-end encryption for all communications
- Secure data storage with regular backups
- Access controls and authentication protocols
- Regular security audits and updates
- HIPAA-compliant data handling procedures
Your Rights and Choices
You have the right to:
- Access and review your personal information
- Request corrections to inaccurate information
- Request deletion of your personal information
- Opt-out of certain communications
- Receive a copy of your treatment records
- File a complaint with regulatory authorities
Retention of Information
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Treatment records are maintained according to professional standards and applicable laws, typically for a minimum of 7 years after the last session.
Children's Privacy
Our services are intended for individuals 18 years of age and older. We do not knowingly collect personal information from children under 18. If you believe we have collected information from a child under 18, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
- Email: info@sukoonworld.org
- Phone: +91 8447579022
- Address: Sector 1, Aimnabad, Bisrakh Jalalpur, Greater Noida, Bisrakh Jalalpur, Uttar Pradesh 201318